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Frequently Asked Questions

        

Direct Deposit

How do I sign up for direct deposit?

NSU offers students direct deposit of refunds and student payroll to any bank of choice.  You can sign up by either visiting the NSU One Card office located on the 3rd floor of the Student Service Building, or by logging on the www.nsula.edu click on current student and then “One Card”.  Select “Electronic Transfer Authorization Form” from the left hand column.  Print out the form and complete per the instructions on the form.  A voided blank check must be attached to your form in order for your direct deposit request to be processed.

How long will it take for me to get my direct deposit versus a mailed check?

Students have 2 options when signing up for direct deposit.  The first option is to establish and account with the University’s debit card provider, MidSouth Bank, which allows you to use your student ID as a debit card.  Students who wish to utilize this service will have access to their refunds the same day as disbursed by the University generally around 4:30 pm that day.  The second option allows you to select any other bank of choice.  In general, the direct deposit is receive within1-2 business days.  Mailed refund checks generally can take up to seven (7) days to reach the recipient (fourteen (14) days if there has been a Federal holiday).

        

General Questions

Can you please tell me how much I will owe for next semester?

If you are a pre-registered student, you will receive a bill in the mail for the future term of enrollment.  Also, as of the same date as the bill, you can view your on-line account for the future term using myNSU.  The balance due for this future term will not be owed until the first week of classes for that term.  However, please understand that this amount will only be an estimate.  There are many changes that could occur on your account between the pre-bill date and the beginning of the semester which include, but are not limited to, adding a new course adding a new courses (which can also result in additional lab fees and technology fees), changes in housing/meal plans, credit exam fees, installment plan or late payment charges, bookstore charges, parking permits, traffic fines, library fines, and lost ID charges.  Also as stated in the online "Schedule of Classes" publications on the Registrar's website, fees are subject to change without notice.

Why am I being charged for a lab fee when I am not in a lab?

Lab fee descriptions generally reflect the department who is responsible for the charge; however, in some circumstances it may appear different (for example: Fine Arts – FA 1040 lab fee will be listed as Lab Fee-Music because the Music Department is responsible for the Fine Arts course).  The main purpose of lab fees is to allow departments to provide necessary standard services and supplies to students enrolled in specific courses.  Among these costs are tutors, computer access, books, and special course supplies.  If you have been enrolled in a course in error or need additional information regarding a lab fee, please contact the department responsible for assessing the lab fee.

Why am I being charged student association fees when I commute/live out of town and do not wish to participate in activities on the Natchitoches Campus?

Student association fees are student self-assessed fees mandated by the student body.  All students regardless of whether their courses are being taught (including internet courses), pay part-time or full-time student associations fees depending on the total hours of enrollment at each campus.  The activities provided by these various student organizations are available to all students who have been charges.  If you have any questions or need further information about these fees, please contact the Student Activates Office.

I am not enrolled in enough hours to be charged student association fees but want to use the WRAC facility. How do I sign up and what is the charge?

Students who have not been charged student association fees may still sign up to use the WRAC facility at the student per semester rate.  Students must go by the WRAC facility to sign up and have their accounts assessed the student WRAC fee for the current term.  Students will be billed for the charge on the next University bill cycle.

Why am I being billed for health services when I resigned from or did not attend school during the term?

This is a non-refundable charge per University Policy.  If you have questions or need any further information about this charge, please contact the Health Services Office.

Why am I being billed for a library fine or lost book charge?

These Charges are assessed by the Watson Library and are based on documented book delinquency or losses as well as late/damaged computer rental charges linked to your student ID.  Your bill and on-line account will display fines, the date the fine was assessed to your account and the amount owed.  If you have questions regarding why the fine/s were assessed to your account please contact the Watson Library.

Why am I being billed for a parking permit when I never picked up a permit or I do not have a car?

NSU only assesses parking permit charges at a student’s request.  If you feel that you were assessed in error or if you never picked up the permit for which you were assessed, please contact University Police.  They will be able to verify this information and if applicable, make the appropriate adjustments to your account.

Where do I get/pay for a parking permit?

Parking Permits can be obtained any time at the University Police Station.  The University Police will charge to your account the amount for the parking permit(s) and you will be billed for the charge in the University’s next billing cycle.

Why am I being billed for a parking/traffic fine?

These Charges are assessed by the University Police and are based on ticket documents issued to your registered vehicle.  Your bill and on-line account will display parking/traffic fines, the date the fine was assessed to your account and the amount owed.  If you have questions regarding why the fine/s were assessed to your account or how to appeal traffic fines, please contact the University Police.

Has my appeal for the installment plan fee and/or late payment charge been approved?

You will be notified of the committee’s decision.  You can view your student account balance and detail using the myNSU to see if the charges have been revered off of your account since being billed.  If the charges/amounts have not been reversed off of your account, please contact the One Card Office to discuss the status of your appeal.

Why am I still being billed for an installment plan fee and/or late payment charge that were approved by the appeals committee to be reversed?

You can view your student account balance and detail using the myNSU to see if the charges have been revered off of your account since being billed.  If the charges/amounts have not been reversed off of your account, please contact the One Card Office to discuss the status of your appeal.

I can't pay my entire balance. Do you have a payment plan
Any student who has been billed and does not pay the "Account Balance" in full by the last day of the first week of classes will automatically be assigned the Installment Plan and is assessed an $85 per semester NON_REFUNDABLE Installment Plan Charge.